SHIPPING
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.Estimated shipping times
Australia: 10-24 business days
Canada: 7-20 business days
Germany: 6-12 business days
United Kingdom: 6-14 business days
United States: 7-14 business days
North America: 7-14 business days
Europe: 6-12 business days
Australia, New Zealand and Oceania: 10-24 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
RETURNS AND EXCHANGESI gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations but please contact me if you have any problems with your order.
Every order comes with a Gemstone description along with instructions on how to wear and care for your jewelry.
If you need it re-strung for any reason, send it back, no questions asked. I will re-string it for free. You just pay for shipping.
Your satisfaction is guaranteed. My goal is to make sure that you are 100% satisfied with your purchase.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.Thank you!